We feel that a positive environment exists when parents and the program work together as partners. Parents provide valuable input which we can use to improve our program. A parent questionnaire will be sent home at various times in the year. We encourage you to answer the questions honestly and to let us know what we do well, as well as any areas that you think we could improve on. Should areas of concern arise, please contact your child's teacher or the director. We will listen to you suggestions and/or concerns and will attempt to work through the problem.

Center Responsibilities:

  • Provide a warm and caring environment.
  • Provide a staff that are qualified under New York State regulations.
  • Inform parents of all center policies and updates to the policies.
  • Provide an educational program to enhance child development.
  • Provide child supervision to ensure the safest possible experience for your child.
  • Enhance every child's self esteem through praise, recognition of good behavior and accomplishments, and recognition of a child's individuality.
  • Provide nutritious meals and snacks.
  • Listen to the concerns of parents who feel that the program is not meeting the needs of their child as well as it could be.
  • Notify the parents when their child is too ill (per the center's policy on illness) to remain at the center.
  • Notify parents when a child must be discharged from our program due to unresolved behavioral (or other) issues.

Parent's Responsibilities:

  • Observe the rules and policies of Ms. Jean's Child Care.
  • Let the staff know if your child will not be attending for any day.
  • Pay any fees on time as required by the contract or other agreements.
  • Pick up children on time.
  • Share your concerns with appropriate staff members if the program is not meeting your child's needs.
  • Listen to any concerns that staff members may have regarding your child's behavior and be willing to work through an agreeable situation to any problems that may occur.
  • Inform staff if your child has been exposed to a contagious illness.
  • Notify the director in writing of any changes that need to be made to your contract at least 2 weeks in advance.
  • Keep child's records up to date.
  • Check daily announcements and notes. Please pick up materials from your child's cubby. Please read everything that is sent to you and respond quickly when applicable.


Please see the Director for questions regarding:

  • Enrollment
  • Center Policies
  • Teacher Concerns
  • Changing Schedule/Contract
  • Payments
  • Building and Grounds Issues
  • Registration Fee
  • Year End Statements

Please see the Teacher for questions regarding:

  • Your child's day
  • Daily lesson plans
  • Your child's transition to the center